80% less
repetitive admin work.
Your managers keep control.

No critical action is executed without explicit human approval. Before going to production, the agent runs as a dry run — you see exactly what it would do, with no send and no write taking place. Every action is then traced in an audit log that you can consult, and a rollback plan is defined before the start. Unexpected behaviour? Access is revoked in seconds, the previous state restored.

No. The final decision always stays human — never a solely automated individual decision within the meaning of art. 21 nFADP. The agent prepares and ranks the applications; your property manager reviews each case and decides, with the real power to overturn any proposal. The scoring excludes name, nationality, age, marital status and any indirect criteria that could reveal them: it relies only on objective, verifiable criteria — effort ratio, completeness of the file, debt-collection register extract. These criteria are explainable and auditable. A data protection impact assessment (DPIA, art. 22 nFADP) is carried out for every deployment and handed to you — it's a deliverable, not a checkbox.

We choose the model according to the sensitivity of the data processed. For personal data of tenants and owners, we operate through LLMs hosted in Switzerland or the EU, or locally depending on the contracted scope. No client data is used to train models. The routing, the providers used and the processing zones are documented and signed before any start.

Fidenix is not a replacement: it is a complementary layer, designed to plug into your existing line-of-business software — Quorum, Garaio REM — and your mailbox. The agent works on top of your tools, under your supervision, taking on the repetitive paperwork those programs don't handle. You keep your management system; we take the manual work around it off your hands.

No. We take the paperwork off the back office — triage, data entry, follow-ups — so your property managers can focus on high-value work: mandates, the owner relationship, judgement calls. We free up time; we replace no one.

Every workflow we design is documented in plain terms: functional specification, flow diagram, prompts and code. These artefacts belong to you by contract from delivery — the operation can be brought in-house or handed to another provider, with no proprietary format and no black box. On security: access to your systems is limited to the minimum required and revocable at any time; no credentials are stored in clear text.

The model is simple: a one-off setup (from CHF 2'900, delivered in 7 days), then a fixed monthly subscription from CHF 690 — capped, announced in advance, cancellable monthly, no surprise invoices. It covers ongoing supervision, compliance and infrastructure costs. No software licence cost, no hidden fees. The exact figure, in writing, at the free audit — before any commitment. Worth noting: finding a tenant is already billed to the owner (special letting fees) — the budget for this work already exists in your model. At typical volumes, the setup pays for itself in under a month.

No — we're just starting. We'd rather tell you than dress it up. That's exactly why the risk sits with us, not with you — double guarantee: if after 30 days the agent doesn't correctly handle at least 8 out of 10 test files, we refund everything. And at 60 days, not convinced? You stop, and the setup is refunded. The figures presented are conservative estimates based on real audits and public benchmarks of the Swiss real estate sector. Public references will be added as soon as clients agree to their publication.

Fidenix is run from Lausanne (Vaud) by a specialist in IT infrastructure and systems — a Swiss systems-administrator background, not a marketing agency. You talk directly to the person who designs, deploys and supervises your automations. That's also why the doctrine is cautious: access strictly limited to what is needed, systematic human approval, data hosted in Switzerland.